JOB CONTEXT
• The CRM Developer will work in a professional and comfortable work environment where the core focus is on learning, growth, knowledge sharing, teamwork and collaboration.
• The CRM Developer will work in a team with other CRM Developers within boundaries of strict project deadlines.
• The CRM Developer will be exposed to major Microsoft technologies, such MS SQL Server, MS Dynamics CRM, MS SharePoint Server, .Net technologies, and excellent training opportunities both internally and externally.
• This exposure also occurs through the different engagement models being project-based development, placements, outsourced teams and support and enhancement engagements.
• The CRM Developer will either be based at the 3fifteen Head Office or at a customer site.
• The CRM Developer must also be willing to do business travel to customer sites as per business requirements.

KEY PERFORMANCE AREAS AND KEY PERFORMANCE INDICATORS
1. Customer Relations.
2. Documentation skills, i.e. the standard and quality of documents.
3. CRM, C#, .NET Framework and SQL Server.
4. Billable hours.
5. 360 Reviews.
6. Microsoft Exams.
7. Communication skills, both verbal and written.
8. Technical knowledge of CRM and applicable technologies.
9. The ability to solve problems.
10. Mentoring of more junior team members.

QUALIFICATIONS
Required (not-negotiable):
• Grade 12 Senior Certificate (Matric)
Advantageous (nice to have):
• A relevant university computer science degree or equivalent.
• Microsoft Technology Specialist certifications for MS Dynamics CRM 4.0.

KNOWLEDGE
Required (not-negotiable):
• Knowledge of C#
• Knowledge of ASP.NET 2.0 – 4.0
• Knowledge of SQL 2005 – 2008, SQL 2005 / 2008 Reporting Services.
• Knowledge of JavaScript.
Advantageous (nice to have):
• MS Dynamics CRM.

EXPERIENCE
Required (not-negotiable):

Senior Developers
• Minimum 36 Months experience in Microsoft Dynamics CRM 4.0, specifically the concept behind customer relationship management.
• Minimum 36 Months experience in system customisations and custom development, such as workflow activities, plugins, ISV pages or integration.
• Minimum 24 Months experience in SQL Server 2005 / 2008 and SQL 2005 / 2008 Reporting Services.
• Minimum 36 Months experience and a good understanding of the Internet Information Services (IIS)
• Minimum 24(Intermediate) or 60(senior) months experience in Visual C# and .NET Framework.
• Minimum 36 months experience in Client side scripting (Javascript)
• Experience with Microsoft Office 2003 / 2007 / 2010.
Advantageous (nice-to-have):
• Experience with MS Dynamics CRM 2011
• Experience with Microsoft SharePoint 2007 / 2010.

Senior Developers must be able to perform as a Tech-Lead developers with the following tasks:
• Technical lead for development, design and implementation of solutions as part of the projects team.
• Collaborate with Developers, Account Managers and Project Managers.
• Estimate development tasks and execute well on project schedules.
• Interact with clients to create requirement specifications for projects.
• Innovate new solutions and keep up with new emerging technologies.
• Mentoring of other developers.

SKILLS
Required (not-negotiable):
• Be able to work in a team environment.
• Be able to interact well with management and colleagues.
• Be able to communicate well in the English language.
• Be able to document requirements and potential solutions well in the English language.
• Be able to successfully adapt to changing demands and conditions.

ATTRIBUTES AND COMPETENCIES
Required:
• Presentable.
• Diligent.
• Perseverant.
• Proactive.
• Planning and organising.
• Knowledge Specialisation.
• Must be individually driven and motivated.
• Must be reliable and responsible.
• Must be enthusiastic.

ADDITIONAL MUST-HAVES
• Must be willing to work overtime when required.
• Must be willing to learn new technologies required for implementations.
• Must be willing to do business travel to customer sites as and when required.