
At the core of all 3fifteen engagements is a commitment to delivering the exact solutions to its customers’ needs.
Where an outcomes-based approach is favoured, 3fifteen strives to remain on time and within agreed-upon budgets. Where a more flexible and interactive approach is favoured, customers can shift the direction of a project as it evolves. This enables organisations with changing business requirements to build a solution that meets their end goal, but at the same time see value at every key stage of the development lifecycle.
3fifteen has developed its multiple engagement models to ensure that whichever customer/supplier relationship best suits its customers, there’s a mutually valuable way for it to engage.
These service offerings include:
Project-based Development In using this service offering, 3fifteen takes responsibility for all facets of the software development lifecycle, including the overall project management, business analysis, systems architecture, design, development, testing and handover to the customer’s internal support staff.
Application Support As an additional option to customers embarking on a project-based development arrangement with 3fifteen, the ongoing relationship with the customer can be set up to enable varying degrees of support.
Customers have the ability to avail themselves of various degrees of support services, from second to third line support. In these engagements, 3fifteen ensures that customers have a ‘back-stop’ technical support service they can fall back on when non-routine application issues arise.
Application Enhancement This service offering is designed for relationships where customers require continuous enhancement of their applications, keeping them current with industry trends and needs and constantly evolving to higher levels of efficiency, by adding new functionality and refreshing user interfaces.
This helps customers to proverbially ‘sweat’ their application assets and through continuous evolution of functionality and the utilisation of new technologies, future-proof their software investments.
Application Lifecycle Outsourcing One of the most attractive service offerings in the 3fifteen arsenal is the company’s unique ability to provide customers with an all-encompassing application development and support service that’s largely risk free.
3fifteen takes on the role of application developer and design partner, building, maintaining and enhancing applications that take the burden of managing internal Microsoft development infrastructure off customers’ hands.
A full team of 3fifteen’s specialist staff is appointed to handle each application development project, depending on the skill sets required, including dedicated people that understand the customer’s business.
Rather than being restricted to specific staff members, the customer has access to all of 3fifteen’s resources at a very competitive hourly rate. This service model allows customers to leverage 3fifteen’s economies of scale.
In a nutshell, for the duration of the outsource relationship, 3fifteen becomes the ‘owner’ of the solution and thus becomes extremely familiar with the customer’s operations, pain points and opportunities. This enables the company to proactively recommend solutions and quickly meet the needs of customers, thereby enhancing their business.
Advantages of the full outsource model include dramatically increased speed of development and implementation of new business applications, reduced application development costs through greater economies of scale and greater operational efficiencies.
Hosted Application Services Through its association with companies within the Dimension Data group, most notably Internet Solutions, 3fifteen has developed a unique ability to provide hosted application infrastructures for single or multiple services within its customers’ internal IT environment.
This means that customers can ‘rent’ functionality on a per seat basis from 3fifteen and Internet Solutions, remaining assured in the knowledge that the hardware issues such as performance, memory and storage, and that environmental issues such as licensing and user experience management are well taken care of.
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